Colegas,
Acabo de receber uma resposta da Flying Dog Brewery confirmando a suspensão da exportação de cervejas para o Brasil.
Publico abaixo a íntegra dos e-mails que troquei com a representante da cervejaria (em ordem cronológica inversa):
De: Erin Biles
Para: Fernando Pacheco
Enviadas: Quinta-feira, 10 de Fevereiro de 2011 18:24:49
Assunto: Re: Res: Res: Res: Flying Dog date code
Hi Fernando,
It came to our attention that fresh beer cannot be consistently delivered to our fans in Brazil due to Brazilian government regulations and transportation logistics. Due to some concerns about the quality of our beer in Brazil, we have discontinued shipments. It's unfortunate because we've received a lot of positive comments about our beer in Brazil. You should not feel personally responsible at all.
Cheers!
Erin
---
Erin Biles
Public Relations Manager
Flying Dog Brewery
4607 Wedgewood Blvd.
Frederick, MD 21701
301.694.7899 ext. 101
301.694.2971 (fax)
On Feb 7, 2011, at 4:51 PM, Fernando Pacheco wrote:
> Hi Erin,
>
> There is a rumor that Flying Dog beers will not be exported to Brazil anymore. I fell really bad about it and somehow responsable for playing a role in this situation. Although I dislike the way Getec is marketing Flying Dog beers here , makes me sad to think I might not be able to keep having my share of Double Dogs.
>
> Being a fan of Dr. Hunter Thompson's writing, Ralph Steadman's art and craft beer, Flying Dog beers were a love at first sight for me. I still hope you guys at Flying Dog Brewery work out a way to keep pleasing all your fans here in Brazil.
>
>
>
> Cheers,
>
>
> Fernando M Pacheco
>
>
>
> De: Erin Biles
> Para: Fernando Pacheco
> Enviadas: Sexta-feira, 4 de Fevereiro de 2011 2:10:45
> Assunto: Re: Res: Res: Flying Dog date code
>
> Hi Fernando,
>
> Thanks for sending me a photo.
>
> Our CEO and export specialist are working with our distributor on this issue. A decision has not been reached yet, but I will keep you posted.
>
> Cheers!
>
> Erin
>
> ---
> Erin Biles
> Public Relations Manager
>
> Flying Dog Brewery
> 4607 Wedgewood Blvd.
> Frederick, MD 21701
> 301.694.7899 ext. 101
> 301.694.2971 (fax)
> On Jan 31, 2011, at 12:21 PM, Fernando Pacheco wrote:
>
>> Sure Erin,
>>
>> Here is a picture with the Doggie Style I wrote you about and a Snake Dog I purchased about four months ago.
>>
>> The Getec label is the white sticker on the right side of the bottle. There you can read on the 4th text line the word "Validade" and a date (dd/mm/yy). "Validade" means expiration.
>>
>> I'm very disapointed about all these. Getec Trading sells the american beers I love the most, but now I realize I've been drinking out of date beers for a while.
>>
>> Please keep me posted about this issue. I can't wait to drink (fresh) Flying Dog beers again.
>>
>>
>> Cheers !!!
>>
>>
>> Fernando M Pacheco
>>
>>
>>
>> De: Erin Biles
>> Para: Fernando Pacheco
>> Enviadas: Segunda-feira, 31 de Janeiro de 2011 14:49:53
>> Assunto: Re: Res: Flying Dog date code
>>
>> Hi Fernando,
>>
>> Thanks for clarifying this for me.
>>
>> Would it be possible for you to email me a photograph of the label and expiration date (Feb. 23, 2011) you referenced?
>>
>> We are working with Getec on this and want to make sure we have all of the information we need. Thank you!
>>
>> Cheers!
>>
>> Erin
>>
>> ---
>> Erin Biles
>> Public Relations Manager
>>
>> Flying Dog Brewery
>> 4607 Wedgewood Blvd.
>> Frederick, MD 21701
>> 301.694.7899 ext. 101
>> 301.694.2971 (fax)
>> On Jan 28, 2011, at 5:56 PM, Fernando Pacheco wrote:
>>
>>> Hi Erin,
>>>
>>> I was unsure of the expiration date for this bottle because the import company (Getec Trading), which sells Flying Dog beers in Brazil, relabel all bottles with another expiration date. This particular bottle is relabeled with a expiration date for fev/23/2011. I guess they don't care much about the Flying Dog Brewery standards.
>>>
>>>
>>> Cheers,
>>>
>>>
>>> Fernando M Pacheco
>>>
>>> De: Erin Biles
>>> Para: Fernando Pacheco
>>> Enviadas: Sexta-feira, 28 de Janeiro de 2011 20:06:45
>>> Assunto: Flying Dog date code
>>>
>>> Hi Fernando,
>>>
>>> We use a modified Julian Calendar to date our beers. It represents the day when the beer is not considered fresh. The first three numbers represent the day, the middle letters are an internal code, and the last two numbers are the year.
>>>
>>> With that in mind, the Doggie Style you purchased went out of date on the 223rd day of 2011 -- August 11, 2010.
>>>
>>> To be honest, I'm not exactly sure how something like this would be handled in Brazil. What would recommend here in the States is for you to go back to the store where you bought it, explain that it's out of date, and see what they can do for you to compensate for that.
>>>
>>> Regardless, we aim for every bottle of Flying Dog purchased to be in peak condition, even in other countries. I'm sorry the Doggie Style you purchased wasn't up to that standard.
>>>
>>> If you have any other questions, please let me know.
>>>
>>> Cheers!
>>>
>>> Erin
>>>
>>> ---
>>> Erin Biles
>>> Public Relations Manager
>>>
>>> Flying Dog Brewery
>>> 4607 Wedgewood Blvd.
>>> Frederick, MD 21701
>>> 301.694.7899 ext. 101
>>> 301.694.2971 (fax)
>>>
>>> On Jan 27, 2011, at 1:39 PM, Fernando Pacheco wrote:
>>>
>>> > Name: Fernando Pacheco
>>> > Subject: I have a question or comment about a recent beer purchase
>>> >
>>> > Comments: I've just bought a bottle of Doggie Style today
>>> > (jan 27/2011), here in Brazil. The code reads 223FX10. Is this bottle really out of date? When was this beer brewed and the "Best Before" ?
>>> >
>>> > Thanks !!!
